Update:New Management = New way of life. this Starbucks has made great improvements. I don't go as much as I used to when I thought I had less time. but I do go often enough to read or just pick up a coffee and I've seen a great improvement in this store. That's great.
2011 Review
I'm giving them a 3 because I rarely get exactly what I want from the window. But let me start with the good first. Friendliest bunch of folks I've ever seen. All people on the staff seem to love their jobs! They also seem to work very efficiently.
Unfortunately, the attire is a little small. Ites not conducive to a small study group, even though it practically sits on a small college campus.. No couches or comfy chairs to sit and socialize.
My main reason for the 3 rating is the fact that I rarely get what I "want" from that drive up window! I used to order a tall coffee and a HOT veggie sandwich. The sandwich is almost always cold in the center, even if I ask them to heat it longer so the center is warm. Sometimes I ask for my coffee with two pumps of cream and I have to go in to get more cream. I have stopped ordering the sandwiches as much, saves me money, that's for sure.
I started making my own coffee at home, and soon, I'll probably just stop by there as a treat once a week for the coffee, sans the sandwhich.