I've been here 3-4 different times and can stamp a solid 4 stars on Mad Jack's. It's appealing enough to bring me back, but doesn't have that 5 star spark.
The place: small, homely joint off one of the main drag in Aurora offers as much seating outdoor as it does indoor. This is great in the summer, but our Ohio summers are only 2 months long now so the main building itself is relatively small and cozy. The outdoor has an uncovered area and a covered area. Parking is at a premium, as well.
The staff: overall, the staff is very friendly and typically everything is done in a timely manner and done right.
The food: Mad Jack's does a good job of making everything seem appealing and appetizing. The menu is diverse and easy to read. The burgers are solid, the entrees are solid, and the Gyro is just OK (the lack of Tzatziki is a big problem). The fries are typically good, but they were a little over seasoned the last time around; someone must have gotten spice-happy.
The atmosphere: Great! Whether you are coming for food or drinks, the crowd is a typical family restaurant and not a "pub" or anything like it.