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  • I feel like it deserves a 0 but clearly that isn't an option! This is our second year here and the ONLY reason we signed again was because we didn't want to spend $$ signing elsewhere before our house was built. In the first week of living here we left for a date & our dishwasher was on & came back to our apartment flooded, the dryer broke & wouldn't dry, the freezer stopped working so we got a new one & while replacing it they tour up our laminate flooring (I bet they'll try to charge us for that), than the heat part in the oven popped so we didn't have an oven for a few weeks, & of course the washer broke too! Literally happened in the 1st month. Paula is not a nice lady & I feel that's a huge reason everyone there isn't nice, I would be grumpy if I had to deal with her. We never cause issues unless something is broke. They tried to charge us $50 extra for trash for leaving it out past the time twice! Mind you they aren't here until 10-11PM! They claim that your dog shit needs to be picked up but it's still everywhere & we get yelled at for our dog not on a leash (he is allergic to collars) sorry lady. You will also receive numerous notes saying that you have packages in there & than they mysteriously lose them, I had to leave a super rude message & of course the next day I have all my packages from 2 weeks ago. Never truly have had an issue with Alexandria, Veronica, or Bill. The rent use to be cheap, but it continues to raise & isn't the cheapest in the neighborhood. Maintenance really doesn't keep up on their work anymore, let alone the nasty pool or hot tub, & we ended up buying our own smoker because there grills are constantly out of propane. We are very eager for our lease to be up to get out of here this time. Updated it because our truck got stolen (which happens anywhere) & were told we had to alert our manager who told us she was too busy to help because she was on a conference call & there was nothing she wanted/needed to do because it already happened. We have a dog & they do not have breed restrictions the following week two pit bulls attacked a big dog & it took everything of the owner to pull them apart. DO NOT LIVE HERE IT IS HORRIBLE.
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