Customers really irritate me at Nations Fresh Foods. First off, Canada is a wonderful place to live because we are MULTI CULTURAL. So why the racist comments about "its Canada, please speak in English!" bull crap? I would respect YOUR language as much as you would mine. At Oceans and Nations the service is that they can speak multiple languages and be PROUD of it. No one should feel ashamed about what language they speak because of the country they live in. PET PEEVE thing to hear at any super market / grocery store in GENERAL.
Also, customers DON'T LIKE TO READ SIGNS. On the flyers its clearly written certain items are on sale starting on dates, for example: Tuesday November 27th - Thursday November 29th. I am beginning to think some customers just ENJOY holding up the line with cashiers to argue about PRICING because THEY don't wish to KNOW the dates these certain items are on sale. How can you not even see or read what's on the flyer? Its written there for a reason!
Cashiers are friendly and can all speak in English with the exception of some that don't. But that's OK we live in CANADA and there's Little Italy and Chinatown for that reason, so communities can stick together with languages they understand to communicate in.
Also, I don't know how many of you have worked at a cashier position BEFORE but certain items that are scanned and the prices are wrong is NOT THE FAULT OF THE CASHIER. Sometimes management forgets to change them so PEOPLE DON'T HOLD UP THE LINE FOR THIS REASON.
Over all service is slow because of ridiculous customers that can't read dates on flyers and argue over pricing that isn't the fault of the cashiers!
I've also seen people who get frustrated when a cashier looks into their shopping carts. They're just doing their job and making sure customers don't forget anything! A lady in front of me today said she forgot three items when asked by the cashier if she could have them to scan. So the cashier kept looking at her cart in CASE and got the heat for it.
But one thing I DISLIKE about Nations the most is their limits! Its just so silly! It does say on fine print at the bottom of the flyer though:
"Check prices on display tags in store in case of discrepancy due to pricing errors on this advertisement. Offers valid while quantities last. this picture is only for reference, please make the object as the standard. Nations fresh foods reserves the right to limit quantities. No raincheck."
THIS, is something I seriously need to wonder is illegal or not to put on a flyer in Canada and THUS the three star rating.
Another reason why I would not give Nations a four or five star rating is because the fish department lacks any sense of customer service and are always very rude. They ignore the customers and also LOVE RIPPING US OFF. They'll enjoy selling you lobster with paper bags because even those weigh around a pound. Those paper bags are not light people! Don't take it for granted. Always ask them to weigh without the paper bag if you can. They may also have tons of water with the seafood they rake up and weigh the water as well. You think its silly but that can cost you a pretty penny ladies and gentlemen! Ask them for the bag AFTER they weighed your seafood!
The food at the BBQ area in the food court are always out of stock at around 7:30pm. Even as there's the final sale on BBQ food items its so salty that you would feel thirsty for a week straight. Its LOADED on MSG and you can just tell!
The grocery items don't even have prices sometimes and I feel like I'm wasting my time trying to figure out how much something costs. Why have the product on store shelves if you're not going to tell the customer how much it costs?
Seriously! Nations still has got tons of work and unless they do something about putting those products with prices and adding the right signs where they belong I won't be back anytime soon! There's a reason why a customer is waiting 20 minutes to be checked out and its because the cashiers always need to ask for price check!