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| - Good enough cut, but a little pricey... and I'm not a fan of the service.
I'm new to the area and decided to give Ippatsu a try. The first time I went to get a cut, I had to wait more than a half hour because my stylist, Amy was behind. Ok, that happens but when she finally was ready for the cut she didn't even acknowledge how long I had been waiting, and none of the staff seemed really apologetic. I wouldn't usually complain for something trivial like that but today I had an appointment for a quick bang trim with Amy, and I walked in maybe 3 minutes late-- only to find out my appointment had been skipped. Ok, I can take partial responsibility for being late, but 3 minutes? Really? They told me someone else could do it, and I was already there so I got the trim from someone else... But Amy ignored me the whole time and didn't even acknowledge the situation, which just made it really awkward considering I was one of her clients...
I'm generally an understanding person and wasn't that mad about being skipped (considering it was partially my fault) but I didn't like the vibe I got... I honestly got the feeling they couldn't care less if they had my business or not.
That being said, I gave them three stars because the original cut I got with Amy was good enough. The reason I wouldn't give it more than that is because the cut wasn't good enough to warrant the high price tag. And then to have to pay another $15 (plus tip) to get my bangs trimmed is a little ridiculous.
I believe Ippatsu could be a good place to go if you find the right stylist, but I did not. And the bad service I experienced will keep me from coming back.
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