Jake's is one of the places where the concept is such a cool idea that people keep coming back even when the reality proves to be very lack luster. I've been here a handful of times, and have left each with the intention of not coming back. Service has almost always been a problem, I've also experienced a number of quality issues with the food- under cooked, over cooked, bland etc.
However I find myself returning every six months or so to give them another chance. The draw of the cool location and concept with the idea of creative southern food overrides my common sense. Most recently I didn't even get into the dining room. I was with a party of three at 130pm on a Saturday afternoon. Walking in, the front area was filled with people waiting while I could see that there were at least a half dozen tables clean and open. The girl acting as hostess and cashier was less than thrilled and was clearly overwhelmed ( seems to be a constant here). After 20 mins of watching this mess and several passive aggressive comments by the hostess we gave up and left.
Hopefully this time the lesson will sink in and I won't find myself at the door step of Jake's again. Instead I'll enjoy an establishment that can deliver on its promise.