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  • The service is why I give this restaurant only 3 stars. I've been back to Chop twice and both times the food has been pretty good but the service us been really poor and it was not busy at all. Let me explain... We ordered drinks, someone else brought the drinks out and we didn't see our server for quite awhile. When she finally came back, we ordered an appetizer and someone else brought it out. At that point, the server said she was leaving for awhile and we would have someone else step in and assured us we would be well taken care of while she was gone. She described the girl who was replacing her but we never had the fill-in server approach our table. She walked by us many times helping tables around us but never stopped by to see how our food was, if we were doing ok, if we needed anything else. It almost became a joke. She finally came by and filled out water but didn't ask how anything was or if she could get us anything else. We finally had to stand to get our check. Even though the food is really good and the restaurant is trying to create an atmosphere of high quality, until they retrain their wait staff or hire ones who know what good service is, we will not be coming back!
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