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| - Disclaimer - this review is based on experiences my dog and I had there more than 1 year ago.
Dogtopia was my and my dog's first experience with doggie daycare and boarding. They did a very thorough temperament test, which I appreciated. My dog spent a few days there, and they were very upfront that she was very nervous at first but improved. Then, we started boarding her.
The first two times we boarded her, everything seemed fine. They put the dogs into crates overnight for 11 hours and leave them alone, which seemed like a lot to me. I also was worried that my dog wouldn't like being left alone in a crate in a new place, but the staff, including the owner, assured me that everything was fine.
The third time I boarded her, the owner checked me out and said that my dog did fine. When I got home, I opened up the plastic bag they gave me and found my dog's nighttime toy covered in poop! Clearly something had gone very wrong, and no one told me about it. I assume that my dog freaked out and pooped in the crate while no one was there. I wish they had told me that my dog was not doing well, but I guess they prioritize having my business over the wellbeing of my dog.
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