Still upset about paying $272 to get home from ASU football game Saturday night. I'm still not sure how the surcharge works but this is criminal. It's 38 a minute drive?? To top things off there is no customer service support. Try disputing or inquiring about the charge that just goes right on your credit card. It is non existent. I am staying away from Uber for a long time to come. I would certainly be willing to repost if someone from uber whatever contact me. I have tried to reach out a few times on their website with a generic email address. Not happy