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  • AHAHAHA OMG this place is SO. BAD. at their job. Like, satirically bad. Like, they're as bad at customer service as Donald Trump is at being President of The United States. Came in here to print a doc off of a USB. As always, there's only one staff member (always the same cranky old lady) to "serve" (if I can use that word here) several customers. Of course their crappy technology won't read my USB. So I asked: "Excuse me, if the machine won't read my USB, what should I do?" And she said: "Problem must be with your USB." Me: "Okay... well what should I do?" Her: "Problem is with your USB! Why you asking me what you should do? I don't know, problem is with you!" Me: "So... I should take my business somewhere else?" Her: "Why do I have to keep saying it. Problem is with you!" Me: "Huh. Yeah I heard about you guys on Yelp. I should have known not to come here." Her: "Yelp! That's all you guys know how to do!" At which point I left and went to the 3 Cent Copy Centre up on Spadina south of Bloor, where (surprise!) there was no problem printing from my USB key, and it was half the price. As others have said, this place REALLY needs new ownership. They are only in business because their location is convenient and most U of T folks don't know about the (smaller, friendlier, cheaper) place up on Spadina. Do yourself a favour and avoid them like the plague.
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