I went on a Wednesday evening, so maybe my experience was just because they were having an off night.
I NEVER send food back - I just find it mortifying. So I sucked it up when my samosas came out still cold in the middle. But when my entree (Paneer Tikka) came out with *maybe* twelve dime-sized pieces of paneer floating all alone in two cups of bland, lukewarm sauce.... After reading all the great reviews, a very disappointing experience.