We were clients of this doctor years ago when they made patients wait over 2 hours in the waiting room. Just referred to them again and made the appointment. They were instructed not to call before noon and they not only called at 7:30 in the morning but again at 8 in the morning with duplicate information. When asked if they would be keeping patients waiting 2 hours again they said we cannot tell how long people will be waiting. I told them that if we were kept waiting longer than 45 minutes that they would be susceptible to a fee for our time. To avoid this if they suspect that the waiting period would be longer than 45 minutes they could call within 3 hours of the appointment to reschedule. Seems fair doesn't it? Should not doctors be held to the same accountability as their clients? They didn't like that very much. Unless you have two hours of your day to waste with incompetent Medical staff, incapable of following simple directions, find a different endocrinologist. We are. Quite gladly!