Went here about 4:45 on a Monday before movie. The place was empty. Ordered an order of onion rings as an app, and my companion and I each customized a burger. She also ordered a caramel pretzel shake. The rings were pretty great, bit otherwise tasty. Came with a horseradish sauce and ketchup. One complaint I consistently have with Burgatory - why do they ask how you want your burger cooked if they're not going to execute? Ordered pink, as I usually do. Often it'll come out like jerky. This time or was mooing on the way out. Red mush. Not good . Seems to be a total crapshoot - train your chefs to a standard and keep it! My friend seemed to like her wagyu burger, though had the same "just off the hoof" doneness. And she liked her shake. And our server was very nice and serviceable.
Think they may be expanding too fast - get your house in order before growing further.