Ive eaten at Egg Works many times and was hoping for a good experience today. Didn't happen. Seated quickly, even though it was busy was a plus, Hostess was courteous. The server, seemed ok, but I could tell that some of her surrounding tables, were agitated. (Shoulda known). Server took our order & most of the food came in a timely manner - most...The server dropped the food she had & took off - not asking if we needed anything else. I noticed my silverware had dried food debris - so I had to wait to have a staff member bring my a clean set. Also the fruit garnish - which I admit I dont usually eat - the pineapple slice was rotten (I took a pic to show I wasn't exaggerating). But the most irritating thing was that the server FORGOT to put in the order for one of my daughters so she sat for almost ten min with nothing - the server - while apologetic, didn't seem sincere. Maybe because I overheard her apologize to four other tables for similar mistakes - Heres an observation - if she would have done her job correctly in the first place - she wouldnt have to apologize. So she brings the meal - then wants to chit chat while we're eating - she just butt into a conversation that had nothing to do with her...Really???
I'm not the type looking for free things but when I make a mistake - I would comp the guest the item that was in question - instead she brings a loaf of banana bread - which we didnt order or ask for in lieu of a discount
I dont get to go out to breakfast with my family often as I used to - so it is a special event for me. So when I pick someplace for breakfast I expect something close to perfection....SADLY DISAPPOINTED