I hate to do this, I really do.
But I'm hoping a less than great review might inspire some change.
First thing's first, it is no secret their roti's are to die for. Island Foods nails the roti; and roti's are GREAT!
But what I like even more than roti's are DOUBLES - a delicacy of chickpea goodness that I was introduced to about 2 months ago. I've been looking for good doubles in the city ever since. I figured Island Foods would have been a safe bet on account of their roti being fantastic. I checked online and was delighted to find doubles on the menu. I went last week to pick up a whole bunch - at least 6 so I could freeze and reheat for lunches. I waited in line for about 10 minutes to get to the front and be told they were all out. It was disappointing but I chalked it up to bad luck.
Unfortunately, that wasn't the case. I went back again this evening and again, no doubles. I was told (albeit very politely) that they didn't make them as they had been so busy making roti this evening. I can appreciate that but if you are running out of ingredients, or can't be bothered to make them, I would suggest taking them off the menu so your customers will know to go elsewhere, or perhaps purchase more ingredients or hire more staff so you are able to serve what is on your menu.
Maybe I'll try again in another 6 months time.