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  • The food is good but the customer service is worse than the sanitation of the washrooms. If you are not Chinese then don't expect and customer service or attention. They won't bother coming to you even if your hand is up unless you call them. I had a terrible experience today when I went. We ordered by writing the numbers of the menu items we'd like on the paper they gave us. And then when we got the paper back they had changed one of our order numbers from a 14 to an 18 which was clearly visibly changed by somebody as the 8 was poorly changed. I would assume it's because they made the wrong thing and couldn't do anything about it so they decided to finess us since we're a bunch of teenagers. When we kindly told them the situation, the lady started yelling at us in mandarin in an aggressive tone so we decided to just eat the pork feet they accidentally made for us. That's not end of it though, when we finally asked for the bill separately, they gave us the bill as one instead of the 7-way split that we asked for and refused to split it for us. And as if that wasn't enough, when we went to pay they refused to even COUNT the money that we put on the tray because it was apparently too much (two $20, a $10, two toonies, and a few quarters) . At this point, we were just confused at the fact that they wouldn't even count the money on the tray, they forced us to tell them the exact amount of money, and then verified it. The funny part is, when we told them exactly how much there was, the lady started COUNTING the MONEY really quickly and finished in like 5 seconds???????!!!!! And then for whatever reason, while we were walking out they started yelling at us DEMANDING FOR EXTRA TIP or they would call the police???? First of all, we are already mad about your customer service and stil tipped you yet you have the audacity to demand extra tip from us and refused to let us leave, probably cause we were teenagers. Fucking ridiculous. I had a terrible experience here with my friends and I won't be coming here again. The food is not bad though if you don't mind the shitiest customer service in the country. I don't blame all the employees there though and I understand how a restaurant works but the lady and cashier were being very vulgar with us.
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