Having a scheduled appointment has no regard in this office. If you are prepared to wait over two hours after your scheduled appointment to then be offered to be seen by a different doctor because "he's running really late"....then you will have no complaints...otherwise you will be infuriated and waste your time. For my appointment at 11am I waited in the lobby then was taken inside and instructed to wait some more in a patient room, of course after having paid my copay. After waiting a total of 2.5 hours I was fed up and decided to leave. As I walked out of my patient room Dr. George Constantine saw me and walked up behind me, with a demeanor of being annoyed and stated "if you want me to see you now I will, otherwise you can make another appointment. I have a business to run!" There was no apology for making me wait so long, no excuse offered only an air arrogance and an attitude of "take it or leave it!" No respect or regard for the patient's time nor acknowledgment that you as the patient are the paying customer. have now requested my medical records and will be seeing another primary care physician.
I'm an RN in a busy emergency department in town and our average time for turning over patients is under two hours... we have no appointment process and no control of the inflow of patients! If an emergency room can turn over patients in under two hours I don't think it's an unrealistic expectation to at least be seen by your physician in his office in under two hours for a schedule appointment!
Dr. Constantine's is a great practitioner, and when I first started seeing him as he was starting his practice I was very happy but now that he's established and continues to grow....everything I valued about him has been diminished if not eliminated.