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  • My boyfriend and I decided to visit Tao after watching a Cirque show. We were quite tired and hungry from all the walking, so all we wanted was a place to sit, relax, eat, and drink. Tao seemed like the pretty obvious choice since we were staying at The Venetian, but we were definitely wrong. We walked into the dimly lit establishment and we were greeted by 3 individuals at the door. As if the doormen didn't scream "pretentious", we just had to walk in to find out more. One of the hostesses walked us over to our table and said that the waiter would be over shortly. We waited, and waited, and waited and waited until my boyfriend looked at me with pity because I appeared to be very thirsty and no one had come to take our drink orders after 20 minutes! This is beyond ridiculous, IMO, especially when there were about 3 waiters circulating in our area. As he grabbed my hand to pull me out of there, a waitress came by (in the nick of time), to say "oh, where are you going?" when we proceeded to say "we were just about to leave" when her slew of apologies came flourishing out and we felt obliged to stay. At about 25 minutes into our stay, we finally received our glasses of water. That night, I decided to order the chicken pad thai while my bf had the crispy orange chicken. Our waitress put a rush order in for our food and we were served in less than 15 minutes. Pad thai- flavorless and watery. It almost felt like a pad thai soup. I thought letting it sit for a bit would cool it down and let the sauce thicken, but that didn't help Crispy orange chicken- it was good, but it wasn't amazing. Our waitress then decided to go on break and left us waitressless. We asked about 3 people for our bill because we had had enough, but it wasn't until 15 minutes later that we finally received our bill. My bf and I religiously tip our waiters, but this was just a downhill battle that Tao would not win. Tip? Provide better service and don't rely on the hype around your establishment to make your food taste better.
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