I started seeing dr Piccione here two years ago. She is a warm, caring physician. If she can't figure out what's going on with me she always knows who to refer me too. The last time I was there I checked in at my appointed time and was left or forgotten in the waiting room for an hour before I called it to their attention. The front office blamed the back office and vice versa. After seeing her I emailed her twice about getting my test results and spoke to her PA. Neither Dr Piccione or her PA ever got back to me. I had to get the results in my own. Thankfully everything was ok. I'm not sure what has happened to this practice but it's gone down significantly