On October 9, 2017 at 1:45pm I went to this Burger King drive thru and ordered a Whopper meal. Usually they ask what size and if I want cheese at the intercom, but this time they didn't. At the 1st window I upgraded to medium fries/drink and added cheese. At the 2nd window, they gave me small fries/drink and no cheese, even though I paid extra for it. The manager in the background looked at me like I was crazy when I said I changed it to medium at the first window. They gave me the order and closed the window so fast that I didn't even get the chance to ask them to add the cheese. They also didn't even give me a receipt. Very sloppy. It wasn't even busy.