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| - This place gets a 2star from me on technicality only. The food was good, the service was okay. What really ticked me off about this place was the process and thoughtlessness. I order $50 worth of food for me and a friend. The food comes with drinks that they fill the cups with the beverage of choice up at the cash register. I put in two orders with two drinks. They served me the drinks up at the register, one with a lid and the other without (disaster waiting to happen). I also order Tre's leche cake for desert. The manager assists the lady at the counter in putting my order in and gathering it together. He gives me my drinks and cake and also a number so they can identify who ordered the food when it's being delivered to the table. I pay and head into the dining area to find a seat. 5 minutes into waiting for the food, the manager makes his way to our table to tell us that he had given us the desert (1 Tres leche cake) but the girl up front didn't ring it up so we hadn't paid for it. He admitted that it was their mistake and asked for my credit card to charge it. At this point, I'm skeptical but I hand him my credit card so as not to make a scene. He charges the card and doesn't even bring back a receipt or anything for me to sign. I was there with a friend and didn't want to cause a scene but my mind was on that charge and how it was done. It doesn't sound like a big deal, but I think it speaks volumes. The restaurant made a mistake, that happens but have some class and don't come back and ask to charge for something that should have been done the first time, especially when we just went through a big ordeal at the counter with miscommunication. I was aggravated, to say the least, at the counter and when he came back to take my credit card, it just show incompetency. Moreover, you take my card and you don't even bring a recipe back? On top of all these events, as the food is being delivered the $6 cup of uncovered red wine sangria is tipped over bu the server all over my friend. It was an accident and the server was helpful and did her best but there were other staff who just stood there and watched. After cleaning ourselves up, they didn't ask us for we want another drink, I had to ask for it and the server was kind enough to go and get it. The whole visit just set the wrong tone and the visit was just very unpleasant.
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