I have been here many times. The baked goods are delicious, some of the best in the city. However, the service is awful. I find the staff very unfriendly and inconsiderate, even on slow days they take their sweet time, as if they are annoyed they have to provide service for you. One time I ordered a grilled cheese, waited 25 minutes and they forgot the order. They have often made mistakes on orders. Hope they get a more friendly/ accommodating staff. I have talked to others and asked how they like SC and they all say the staff is meh, but food is good!