This was one of the first JJ's in Phoenix and I've gone at least a dozen times. The staff is always welcoming ( You feel like Norm from Cheers when you walk in the door) The food is done freakishly fast and I love their bread! Order the #9 the Italian Nightclub with extra hot peppers, it's my fav and one of their most popular sandwiches (I sat next to the area where they pump the sandwiches out and it seems like #9 is at least every other sandwich). I wish they would do two things differently, one, cut the sandwich-I always forget to request it) and two, they don't offer any sweetener for the ice tea. But now I'm nitpicking :) It's a sandwich, not a steak dinner, but a great one at that. Very satisying meal! Love the chips, too!