Myself and my boy go here (I can't really afford salon prices...other things come first like food and school tuition). They are pretty decent with my son (who is 3 years old and squirms like a worm in hot ashes) and they do just fine on me (I require just a trim of the ends for my hair is long and I like it to stay that way...nothing too difficult). It isn't the Paul Mitchell salon but it works for the family on a budget. If you are looking for a new and improved look that will make the opposite sex drool....go somewhere else. If you just need a trim now and again and don't have the funds to get fancy...this is the place for you.