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| - Updated review 3/29/16. I currently do not have a primary care doctor, because my first doctor left for a different clinic, my second retired, and my last doctor quit. It seems as soon as I get comfortable talking to a doctor, they leave. (Is it me or GHC?!)
6 months ago, I had a bad accident where my horse fell on me. I was in the hospital for 4 days. At first, GHC no trouble about taking care of things promptly. I paid my deductible up to the max, they paid the rest. Recently, however, I got a letter in the mail. It seems as though they're trying to find a way to force the farm owners to pay. What's the point of paying for health insurance if they try to dispute every claim? Will update when I know more.
2012/2013: I was interested in seeing a psychologist for some talk therapy. I called GHC and spoke to multiple people, who all reassured me that psych services were free/covered under my insurance. I got a big bill after my third session. When I called, they told me psych services were NOT covered, and wanted to know the names of the employees who had told me that. Of course I didn't know. If YOU call to ask about the cost/coverage of a procedure, make sure to get the employees' full names!!
2011: I was on vacation across the country and had to go to the ER there. The hospital could not find my GHC insurance at the time I was admitted, and billed me two weeks later. I contacted GHC to get the bill taken care of and was informed that they might not pay it, because I was supposed to have informed them about the ER visit within 48 hours. Excuse me? I'm on vacation in the middle of the desert, had to go to the emergency room, and you think my first thought and priority the very next day should be calling YOU?
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