I don't normally leave bad comments unless I am really really upset.
I went on a Thursday night with a whole bunch of friends. They saved a seat for me on the patio, but the security guy told me I still need to stand inline for my turn. The lineup was ridiculous. My friend came down to get me. No luck! You HAVE to wait in line. Finally I got up on the patio, it wasn't even at the full capacity. They just kept people downstairs waiting online to make a scene.
Asked for an extra glass for about 5 times. Later on we went to Oasis 2 blocks down, had a much better time.