Nicole is about as pro as it gets. She does amazing color and cuts, and she has a mellow easy-going personality. Her salon is cute, immaculately clean, and quiet. She has her own room with lots of light. Water, tea, and coffee is offered. I showed her a picture of how my hair was done before I moved to SD, and she re-created the look even more spectacular than before. She has a relaxing touch and soothing voice that I almost felt like I was at the spa. She also has a gorgeous labradoodle that hangs out sometimes and poses for photos.