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  • We went here for Christmas Day dinner. Place was packed and they had to keep turning people away! Anyway we were seated and then didn't get menus or water for 20 minutes. We asked the female server to take our order and she informed us our server was actually the male who had been standing behind the bar doing nothing but talking to some people for the 20 minutes we'd been waiting. Not a great look and especially since this poor woman was running around trying to do everything. After waiting another 10 minutes for him to make an appearance she came back over and said she'd look after us. He then started serving tables around us and gave a table who had gotten there 45 minutes after us our meal, making us wait over an hour and a half for our meal. Again, not a great look and it's Christmas Day! The female server deserves a medal for having to juggle so many things at once with minimal help and I could tell we weren't the only table experiencing problems. The food when we got it was half cold, half hot. We ordered the platter for two, and the nicest part was the pork ribs. If I'd go back I'd only get pork ribs in future. Because of the stuff around she did compensate us which was kind. All I can say is I can't imagine Christmas Day is their only busy day so they need to put more measures in place to have a more successful service, not just one person doing the lions share of everything! Get the pork ribs and you won't be sad you did!
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