I'd give her more than 5 stars, Heather is great! She made me feel welcomed and even offered tea and coffee as soon as I walked in the door. She listened to what I was looking for and I could tell right away she really does care about her clients. She did a cut, color and style on my hair and I just love it. My hair feels soft and silky not at all fried like you sometimes get with traditional coloring. I would highly recommend her, I'm certainly glad I found her.