I have had multiple great experiences at Spencer's. We have purchased all our home appliances at Spencer's. They are a locally owned store and have impressively low prices and high quality products. The thing that makes us keep coming back to Spencer's is the staff. They are HELPFUL and make sure you get what you need and in your budget.
When I make large ticket purchases, I need some hand-holding especially if it's an appliance. The staff answers questions, makes me feel comfortable and provides information that will help you make a purchase with some knowledge of what you are buying.
I tried going to a big box store for a great deal but Spencer's was cheaper and I was able to ask questions to someone who had answers... I will keep coming back for appliances.