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| - When my battery light started intermittently coming on and going off this week, I figured that it was not one of those things I should mess around and ignore--especially before a big holiday weekend where I knew I'd be driving every day. I came to this garage on Yelp recommendations alone--well, that and proximity to my place--and I was not disappointed. I requested a quote through Yelp first, and the owner, Tom, answered within an hour and told me to bring the car in asap so they could take a look at it. I managed to get in about an hour before close, and after we talked through my issue, we agreed that I should bring it back in early the next day (today) to run some quick diagnostics and see what the root cause was. As planned, I came in today, they ran tests, and quickly figured out that there was corrosion in the connection to my alternator. They showed it to me on the shop floor so that I could see it for myself how fried it was, and Tom laid out my options. Unfortunately, an alternator is one of those parts that when it decides to quit, you're dead in the water whether you're cruising down the highway, tootling down a street, or wherever. I decided it wasn't worth that chance. I was sent off with a free rental car so that I could wait in the comfort of my own home, and got a call that my car was ready about an hour later. Admittedly, I didn't shop around for a price, but from what I've gathered since, I got a fair price for an OEM part and the labor. For me, car repairs are daunting and personal because I know so little about it that I feel vulnerable. This is the kind of garage that doesn't make you feel talked down to, pressured, or disadvantaged for that. Tom and I even had a nice chat last night when he told me about his family and their involvement in the community. It's a local family run company, and I'm happy to have created this relationship with it.
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