I liked this place a lot until I stopped by on a weekday for a gel manicure and didn't have an appointment. I was picking out the color and other customers started arriving. After I sat for 10 - 15 minutes, I was told it would be a while because others there had appointments. I wish I had been told when I arrived rather than having me pick out a color and wait. I left, went down the street and got in promptly at a place I left a few years earlier for delightful. I am back at the previous place now and never wait or have to schedule an appointment. Great job too!