Went to this place when first opened up a few months ago and was very disappointed with the speed of service and the food quantity. Food quality is ok but so isn't subway.
Returned tonight to get some food while the wife went to poke next door. They have a very serious process problem where they have a constant bottle neck. Waited at least 15 min to get thru the line while just one person was doing the salads and one person doing the collecting of the order when completed, getting the little bag of bread and chocolate strawberry and collecting the money. All yet while the line gets longer. What made even more frustrating us you get people who think they are entitled to cut thru the line because all they want is soup. I guess they feel they don't have to wait their turn like everyone else.
I won't go back because they have not gotten better at the order and food preparation and payment system to get people thru the line. I applaud them for looking busy so people think they are popular. Food quality/quantity and long wait is not worth it. My life is too freaking short