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  • Let me preface this by saying I still stand by my previous review, but only if Betty is the one taking care of the dogs. Betty has a natural way with animals. They just seem calm and relaxed in her presence and she has a gentle, caring touch. That being said, the last two times we went to Betty's she wasn't there. Apparently this makes a considerable difference in the care my dogs receive. The most recent visit was especially troubling. The groomer said one of my dogs nipped at him, which has never happened in my dog's 12 years of going to get his nails clipped. Then, when he tried to finish the nail trim in the lobby with me I saw that he was holding my dog's paw in an uncomfortable way. He is older and good groomers know that with older dogs you can't twist their legs around, especially if they are arthritic. It hurts, plain and simple. My other dog was also nervous this time, which from my last review you can see she wasn't nervous when Betty cut her nails. She may have also just been reacting to my male dog's signs of discomfort. Either way, Betty's is a considerable distance from our home and we decided if she was not available then it was probably best to find a groomer that was familiar with handling geriatric dogs. So our groomer quest continued until we found Green Bulldog (see separate review) and we were so impressed with every groomer there (we didn't want to make the same mistake so we went multiple times and tried different groomers) that we just decided not to return to Betty's.
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