First off, the staff is super friendly and helpful. But, I would rather have someone be rude to me and have a phenomenal espresso. :( :( :( Not the case here horrible pod coffee I hate pod coffee:( I've been to many coffee shops around the globe and had many types of coffee. This place is ok for someone that doesn't know any better a bit redundant a dime a dozen. They use Hersey syrup and powders for their frappes. Nothing phenomenal here.