Eating a low carb diet is hard. Eating out while on a low carb diet is even harder. Finding something that isn't a salad on the fly can be nearly impossible.
This review isn't so much about the food, but the excellent customer service I received this past Friday. I wish I remembered their names, one was a new assistant manager I believe and the other I think was the manager.
I heard about some "secret menu" that wasn't actually secret because apparently Panera released it publicly, and it had an option for two eggs, steak, avocado and tomatoes - perfect for my diet!
Sadly, I guess this menu was just recently discontinued. I explained to the managers that I needed something (anything) low carb, and they wound up rigging another menu item (I think a steak egg and cheese sandwich) to be sans bread, add avocado and tomatoes so I still got exactly what I hoped for. It's not often you get that kind of service from a chain.
And of course, their coffee is fantastic too.