I came here for a birthday brunch. There was a group of approximately 12-15 of us. My friend heard good things about this restaurant, so she booked the restaurant.
When we walked in, we were greeted immediately and seated. The person serving coffee was really kind and came by every 15 minutes to top up coffee.
When we placed our order, we were surprised that the food was taking a really long time. Our waiter had done a really poor job of serving our table because after we ordered our food, it took the restaurant over 1.5 hours to serve us. They had screwed up our order and put us on the bottom of the list. The last 2 people to join our table got their food and the rest of us waited and waited while other tables who had arrived half hour or more after us, got served their food.
When I finally got my order of eggs benedict, the eggs were overcooked and the pork was overdone. It would've been a much more pleasant experience had the waiter brought bread or something to help carry us over until the food arrived when we had asked, but he had completely forgotten about us.
The manager at least comped us for the trouble and bad service. It's unfortunate because the waiter really should have pushed the kitchen to make our food ahead of the other tables who arrived and ordered an hour after us. Incredibly disappointing, but glad the manager took the steps to rectify the situation.