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  • Wintering from the Midwest we were familiar with Cracker Barrel and went for breakfast to see if their mid-American tradition held. Being new to the smart phone crowd and knowing that the waiting at popular times can be long I used their on-line "get on the wait list" feature because we had about a 15 minute drive to the restaurant. I received a confirmation and a notice that the wait time was five minutes. When we got to the restaurant they did not have our names on their list and the waiting time was 45 minutes, not five. The check-in person was accommodating in advancing our place in line, but somehow her accommodation still did not get our name on the list. It took a second conversation to get our name on any list at all, and I suppose our wait was less than the 45 minutes it would have been if we had just walked in. But their "get on the wait list" on-line feature simply didn't work. I ordered à la carte and my wife ordered Mama's Pancake breakfast. The food was good enough, although the sausage patties were thin and tough. Not what you would expect a country style breakfast to have. I also had what they call a hash-brown casserole, which was actually the best part of my meal. Perhaps other dishes are better. But the food we had, while good enough, wasn't good enough to justify the wait and the price. The upside was that the staff was pleasant and most helpful. They did seem a bit overwhelmed by the large crowd but managed to maintain good customer relations in spite of it. Perhaps after this restaurant is open for a while longer they will get the wrinkles ironed out.
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