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  • I wish I would have read these reviews prior to using this company. When we moved in November 2015, the oven, dishwasher, furnace, and bathtubs did not work. It took one month before everything was fixed or repaired. On May 16th we notified On Q that the air conditioning did not work. We are still living with no A/C and we have no idea when it will be fixed/replaced. It is supposed to reach 114 degrees on Saturday. These people don't care. They sit back, collect their pay and that is all that matters to them. I would not recommend using this company to anyone. Update to Tanner's comment: It seems to me that your comment "We understand your frustration..." Is an ongoing dialogue with you. What have you done to mitigate the situation? I bet if you had to live, cook and sleep in 90+ degree temperatures you would not be saying "We understand your frustration..." You would be actively doing something, anything to provide some alternative for us. Did you think of bringing over portable A/C units? As for keeping us up to date on the process of the unit-you are NOT doing that. We here NOTHING from you unless we contact you. The last was an email stating your surprise that we weren't notified that the unit was to be installed Wednesday. Well today is Wednesday and it's 94 degrees in the house and you never contacted us to tell us that it will not be installed today. Isn't against state law to not provide A/C to a tenant.
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