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  • I took my car to this body shop upon recommendation of a woman who damaged my car. I was trying to do the right thing by not filing an auto insurance claim against the woman. She claimed she was on disability, and that this shop would let her make payments. I assume that she had a friend that worked there or owned the place, so I thought I would be reasonable, and just work it out between the two of us. I took my car to the shop and got a quote of $150 to replace the sideview mirror, and the manager said that the other party had made an agreement to pay for it. I then made arrangements to bring my car back the next day to have the work done. As I was driving to the shop to get my car fixed they called me and asked if I was coming in. I said I would be there in two minutes. The gentleman on the phone said "Oh well then I will wait until you get here." I'm not sure at this point what he's talking about. When I arrived at the shop and walked into the gentleman's office, he informed me that the woman was no longer going to pay for the work being done. He claimed that the woman responsible was just in there with her lawyer, and that they were telling him that they would not pay for the work. I'm not sure why the woman didn't call me herself, but I wondered why this body shop was inserting it self into the process. The whole thing felt shady, but I thought OK I'll ask if I can just buy the part from him and put it on myself. I asked him how much the mirror would cost if he would sell it to me. "Same price," he said. "$150?" I asked. "Yeah." He replied. "The same price as it is to install it?" "Yeah," he replied. I priced the mirror out, which PCS told me would be used the day before when they did the estimate, at $50 at a nearby autoparts store. Needless to say, I left. When a body shop plays games like this, it's a matter of trust, and I have none for PCS.
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