Whew. I've been here for several times for lunch with my co worker, because he fixes their equipment. They are absolutely packed everyday during lunch time. Staff is usually young people, it's Chick-fil-A. It's nothing new, just another fast food joint. However I must say the chicken deluxe is awesome and that's probably the only thing I will order from there.
Forget their famous chicken sandwich with just a couple of pickles. Get the Deluxe. It comes with cheese, lettuce, and tomatoes! That always makes everything better. Anyways this place is always packed, if I didn't work there then I probably wouldn't come here as often.
If you come during lunch time my tip:
Go inside, and skip waiting outside for a while as their line stretches out to the exit of the parking lot.