This was my first dining experience at Vapiano. The pizza was fantastic, although i felt that the pizza maker had an attitude when taking my order (i had several revisions), and when i returned the buzzer she seemed agitated that i didn't know to drop it in the basket. I loved the ambiance and food, the drinks were mediocre (we asked for a Moscow mule...it tasted sweet and was red .,.).
Upon paying for our bill i found the host (guy with locs) to be very unpleasant and rude. His nails were chipped and he did not make eye contact with us or even thank us for coming. He was too busy stapling receipts. Every bit of rapport we tried to build with him was shot down with a condescending remark and/or expression. There were no pleasantries at all especially being that it is the holiday season and the place looked so pretty.
There was also a guy dancing non stop around the restaurant....he seemed to have worked there ...
Great food and ambiance. Service has opportunity.