This place is awesome for waxing. Of course it hurts, you're getting a wax, not a massage! Every waxer I've had has been professional and talkative. Which I like because it takes my mind off the pain. You walk in and are greet immediately, unless they are on the phone and they will at least make eye contact to make sure you are acknowledged. The store is very clean and trendy. Prices are a little bit high but you get what you pay for. I recommend this place!