I went to the Wine Bar Rocky River, yes that is the name not the reverse, this weekend. Initially I was impressed with the overall size and the different environments that they have created. There is a lot of outdoor seating (it was winter but I saw the patio space) and then they have three interior rooms. Upon entering the main area, we were greeted by a lovely lady who was quick to get us seated. She cleared off a high top table and secured it for us even though a couple of other people were quick to swoop in and try to take it. The atmosphere was nice, wine and food selection was also great. I only had wine that night but will return for food and drinks. One great surprise it seems their kitchen is open to 2am!! These types of places are rare to find in Cleveland.
Here is where the stars start falling off my rating...
The server assigned to our table was curt, unplugged and rude. She quickly took our wine order and my side of club soda. I asked her the difference between two types of Zins and her response was.."oh that one is better"...."better" in wine descriptions doesn't go very far in helping describe the wine. I didn't want to Tango with this server so I just said "ok" to the "better" wine. She was quick to bring our wine...and barely made eye contact and completely forgot my club soda and she whipped by so fast, there was no point in telling her. She did stop by much later on to see how we were doing but we were so put off my her lack of friendliness there was no point asking her for anything. When we finally asked for the bill, she brought the bill and flop it on the table with an outstretched arm god forbid she would actually have to walk up to the table and stop for a moment, gave an insincere "thank you" and left. There was a MUCH friendlier male server whom we looked at other tables he was assisting with "server envy".
The other factor which dropped off a star was the noise....the later it became, the noise level rose in the "main" room we were in.
I will definitely go back, try a different server and different room and see if Wine Bar RR can earn some stars back.