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  • Moved back from central Texas about a year ago and found the ONLY WhichWich in the city. Sadly I live across town and do not get to enjoy it as often as I'd like. What led it worse is that this location truly disappointed me today. The staff was so far involved in their own conversations that the level of attentiveness was below standard. I've been a rewards member for as long as I can remember, and the girl at the front cashed out my order without even asking if I am or would like to be a rewards member. For the company this is a disgrace. Loyalty programs are organized and put together for people like me, and it damages the company's ability to gain returning customers when not only are they not treated as a person that exists and am contributing to their livelihood by continuing to purchase food items, but as well not engage and reward your loyal customers. The restaurant was filthy with several dirty tables and a floor that looks like it had not seen attention for several hours. I truly hope my next experience at WhichWich goes smoother because this is how you do not grow in a city that is very centered around hospitality. Someone at the higher end of this franchise needs to wake up and check on their business. Extremely unsatisfied!
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