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| - I want to give a "shout out" to Jesse McMahan, the General Manager at Chapman Mazda, 1234 W. Bell Road in Phoenix, AZ. Recently, we attended a run to his establishment with our club, the Old Pueblo Miata Club out of Tucson, AZ. For a nominal fee, one could enter their cherished chariot in the car show, and/or purchase raffle tickets for the grand prize. ALL proceeds from either of these choices went to the Japan Relief Fund. This event wasn't necessarily about selling cars, but rather the generating of funds to help out the folks in Japan beleaguered by the horrendous actions of a still very -active planet. It was the first of its kind for Chapman; a gathering of many Miata enthusiasts: (cue the "Zoom-Zoom" song here) for clubs, individuals and owners of these wonderful machines. My husband was holding the winning ticket for a COMPLETE set of
Mazda tires. He almost fell over when his number was called, and asked the emcee to repeat it again, as he couldn't believe his good fortune. We were absolutely thrilled to win those beautiful tires. We've never won anything like that ever before. What really impressed us was the fact that Mr. Mc Mahan arranged to have the tires sent to us. His original estimate was: "Within a week's time." While this would have been great as it stood, Jesse called the following Monday morning to tell us there was a vehicle coming to Tucson from Chapman in Phoenix that very same day, and that they'd put the tires in that vehicle for the trip. All I had to do was to pick them up from the Jim Click Mazda at 6244 East 22nd Street here in Tucson. When I called, Tony, the manager at the Tucson location verified the tires had safely arrived and to come get them. Jesse McMahan's generous gesture was above and beyond. To tell you that impressed us both even more, is an understatement.
When I come across a company and/or person that delivers outstanding service, and does indeed go 'above and beyond' like Chapman Mazda did, they make my day. Here is a company that I would be more than happy to do business with. On Jesse's business card, it reads: "Not your Cookie Cutter Dealer." And the top line of that card reads: "If you're into cookie cutters, throw this away. If you're into the driver's alternative, contact Jesse McMahan. " We will, Jesse. We will.
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