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  • Bought a garbage disposal from Home Depot with installation. They arranged for "Mikes" Plumbing (mind you, Max Plumbing came out but Mikes was the original contractor-apparently Max bought out Mikes according to the plumber) to come out. PLEASE read on...I know this is rather long. First of all, I was given a time window of 2-4 on a certain day. I arranged to be free all day to expect my plumber. However at 3:30, I hadn't heard from anyone so I called the office. They stated that they will call and get an ETA. The plumber was running late and I was upset that no one bothered to call. Oh, by the way, not everyone in that office is friendly. They were at fault in this situation but gave me attitude when I called. They then extended my window to 6:00pm. At 5:30 pm I got a call from the plumber that he can't make it anytime soon so I can reschedule. No!! I cleared my day and he will come! He said he can't make it until about 9:00pm!! Remember I had a 2-4 window for service. So, he shows up in his personal car, no company truck, wife in passenger seat and late to boot! He made quick work of the install and left at 10:00pm. He mentioned that this is becoming typical of the workday since Max took over Mikes. So unprofessional and such horrible service. The plumber was nice and not to blame but I must say to AVOID this plumbing company!! If you arrange installation with Home Depot, make sure you inquire about the plumber company.
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