I've been here five times, and every time I've had a different waitress but the same situation- Sit for twenty minutes waiting for a drink order. Sit for another ten waiting for the drink. Sit for another thirty waiting for our food. I have one hour for lunch, and every time I've been here, I leave without eating.
There are more than a dozen empty tables. There are at least six waiters. Why is my water glass empty? Why have been waiting for an hour for a burger? Why do I bother to keep trying? The food isn't worth the wait. You're better off across the street at The Habit.
EDIT: I tried this place again last week. It's just so close to my boyfriend's work. We were told to seat ourselves, then waited for seven minutes before just walking out and going across the street to The Habit for our burger. Seven minutes and not even a glass of water? The server passed us three times, too, with no eye contact. I have no idea if anyone even knew we were there.