I first started coming to Smooth Laser for laser hair removal over a year ago through Groupon. Since then I've bought packages for other body areas. I've been to 2 other laser hair removal facilities, and hands down Smooth has provided better service and results! My underarms, upper lip and sideburns (sideburns were kind of hairy for a woman) are finally hair free. I'm currently working on my arms (I've completed 3 out of 6 treatments) and I am seeing a good reduction in hair growth for only 3 treatments. I love that it's family owned so I feel the employees actually care a lot about their customers. Booking appointments was not difficult for me like other yelpers have mentioned. They were able to accommodate to my school/work schedule since I'm typically only available in the late afternoon or early evening. I would definitely recommend Smooth!!