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  • Absolutely everything that has to do with this resort is awful. Anything you can imagine was constantly a problem for us. Parking? Well there is none! Plan on parking your car far and walking your ass in the heat back to your hotel room. Sleeping? You won't get any. Very rowdy crowds (teenage kids) partying in the parking lot, yelling, fighting, slamming doors, etc. I heard two different neighbors come out and yell "shut up!" At 2 am. If they hadn't, I would have! Oasis: No coolers allowed at the pool, no outside food. My children have extreme allergies and they still would not allow any special diet foods in. But they will sell you a series of fried foods for $20 a plate! We came here especially to celebrate my 6 year old daughters birthday and they would not allow her on the small slide because she was an inch under the requirement. Come on really? The lobby grill: (golf course restaurant) had extremely poor and slow service. The food was less than average, bill was incorrect and we were overcharged not only on our bill but for our hotel bill as well. Items were secretly added in without our knowledge or approval. Luckily we double checked every receipt. We frequent many resorts in the metro area and never ever have we experienced such ridiculous rates. I believe that kind of inflation takes a huge advantage of families'. It doesn't place high value on pleasing guests. It needs to be somewhat agreeable for a family of 4 to not only enjoy what they are eating but not feel miserable about breaking the bank while doing it. We enjoy staying at high end places but don't even bother with this one. It doesn't even deserve 1 star. Everything about this resort was poor quality and service. We have never spent so much on a weekend trip and felt so robbed and unhappy. This resort has lost our future business and referral to many friends and family.
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